Free Shipping (*US only)
Discreet Packaging

Shipping & Return Policies


Shipping Policy
At Fairhaven Health, all orders are shipped in discreet packaging to protect your privacy. We offer free shipping via USPS First Class Mail with an upgrade to free Priority Mail Shipping for orders over $80 (U.S. only). Orders received by 12pm EST will ship the same-day they are received. Shipping options include:

USPS First Class Mail - Free for U.S. orders, $7.95 for Canadian orders
Delivery time is typically between 2-6 business days within the United States. Occasionally orders to Canada may take longer to arrive due to delays with customs processing. Note that we are unable to inflence the rate at which customs processes orders, and border delays are beyond our control. USPS First Class Shipping is provided free of charge for all orders.

USPS Priority Mail - Free for orders over $80, otherwise $6.95, U.S. orders only
Delivery is typically between 1-3 business days although it may occasionally take an additional business day. Unfortunately, the USPS does not guarantee priority mail delivery time frames, and as such, neither can we; however we have found the 1-3 business day estimate to be reliable in most cases.

*Please note USPS shipping times are estimates and not guaranteed as some exceptions may apply (i.e. delivery to rural areas or peak holiday traffic).

FedEx Overnight - $28.95, U.S. orders only
Typically overnight delivery. Please note: Orders received by 2pm EST (11am PST) will ship out on the same day they are received Monday thru Friday. Overnight orders do not ship out on Saturdays or Sundays and FedEx will not deliver to a PO box.

International Express Mail - $34.95, All Non-U.S. orders
Delivery time is typically between 3-7 business days. Available to all countries served by Fairhaven Health including expedited orders to Canada. Please note: Orders may be subject to import duties and taxes, which are levied by customs agencies once the package reaches your country. In the case of customs duty, additional charges for customs clearance are borne by the receiver. Customs policies vary widely from country to country; please contact your local customs office for further information on duties or any import restrictions.


Return Policy
To exchange product in case of damaged merchandise or a broken tamper-resistant seal, an RMA (return merchandise authorization) is required. To request an RMA, contact:

An RMA may also be requested for products purchased within 30 days that are unopened with safety seals intact. Please note a standard 15% re-stocking fee will be applied to all returns.


Privacy Policy
Fairhaven Health respects your privacy and personal information including your email address, shipping address, phone numbers, etc. will remain protected. We will never provide this information to any third party. Third-Party Web Beacons: We use third-party web beacons from Yahoo! to help analyze where visitors go and what they do while visiting our website. Yahoo! may also use anonymous information about your visits to this and other websites in order to improve its products and services and provide advertisements about goods and services of interest to you. If you would like more information about this practice and to know your choices about not having this information used by Yahoo!, click here.


Secure Shopping
Fairhaven Health provides a secure shopping cart with state-of-the-art security. All transactions use SSL encryption and your personal information and data never leave a secure server environment.

To learn about Money Order payment option, click here.


FDA Statement and Terms of Use
Information on this site is not meant to substitute for the advice of a physician or medical professional and should not be not used for diagnosing or treating a health problem or disease, or prescribing any medication. Please consult your

physician before beginning any new diet, new supplement regimen, or modified exercise program. Information and statements regarding dietary supplements have not been evaluated by the Food and Drug Administration and are not intended to diagnose, treat, cure, or prevent any disease. For complete terms of use, please click here.

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